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Customer Service Profile Generator
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API Documentation
Video Overview
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API Endpoint
POST `/api/enterprise/customer-service-profile`
API Reference
Request Body
Response
Profile Components
1. Service Style
2. Communication Patterns
3. Conflict Handling
4. Problem Solving
5. Channel Adaptation
Generate Profile for Contact
Use Cases
MCP Command Manual
Generate Profile for Cyrano
MCP Tool Information
Usage via MCP
Example MCP Call
Related MCP Tools
Best Practices
**Use for Hiring**: Generate profiles to assess customer service candidates
**Training Development**: Use insights to develop training programs
**Channel Assignment**: Assign agents to channels based on strengths
**Performance Coaching**: Use development areas for coaching
**Team Building**: Understand team strengths and gaps
Quick Actions
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Categories
Enterprise Tools