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Privacy Policy

Last updated: 12/6/2025

1. Introduction

Welcome to AFFECTIVELY ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address (when you sign up)
  • Profile information and preferences
  • Emotion reflection data and journal entries
  • Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

We automatically collect certain information when you use our service, including:

  • Device information and identifiers
  • Usage data and analytics
  • Location data (if you choose to enable location services)
  • Cookies and similar tracking technologies

2.3 Audio Data

If you use speech recognition features, we process audio data through third-party services:

  • Audio is transmitted to third-party speech recognition services (e.g., Google) for transcription
  • We store the text transcriptions generated from your audio
  • We do not store raw audio recordings
  • Audio processing is subject to the privacy policies of third-party providers

Important: By using speech recognition, you consent to audio processing. In two-party consent states, ensure all parties consent before recording conversations. See our Terms of Service for more information.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues
  • Personalize your experience

4. Data Storage and Security

Your data is stored securely using Firebase (Google Cloud Platform). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in operating our service (e.g., Stripe for payments)

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of certain data collection
  • Withdraw consent at any time

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.